Sitedesk
SaaS Development
We help businesses develop bespoke CRM & ERP systems solutions tailored to their needs, streamlining operations, reducing costs, boosting productivity, and improving customer satisfaction. Our digital transformation service provides a better-fitting product than alternative off-the-shelf solutions.
With over two decades of experience developing custom software solutions, including CRM and ERP solutions, we can help build unique solutions for your business. We don’t believe in a one-size-fits-all approach, and we work with all clients to understand their challenges and deliver a system that drives the growth of your organisation and leads a digital transformation.
With all projects, we provide a fixed-price option and fast turnaround times, perfect for companies looking for efficient and cost-effective solutions.
We’ve developed the SeriouslyRAD® Framework to give all our projects a solid base to start our development. The framework delivers key benefits perfect for any ERP or CRM solution;
Our framework provides pre-built features commonly needed in CRM and ERP systems, like user management, data models, and security protocols. This eliminates the need to code these features from scratch, saving time and development costs.
Our framework means our team can dedicate more time to understanding your unique business processes. This ensures the bespoke CRM or ERP system perfectly integrates with your existing workflows.
Our framework prioritises security with features like access control, data encryption, and validation built-in. This ensures your sensitive customer and business data is always protected.
Our framework offers centralised file management, version control, and document generation features. These ensure easy access to centralised documents, maintain a clear record history, and allow for the creation of professional reports and other documents.
Our framework features a process designer that lets you visualise and model your workflows. This simplifies automation and streamlines the execution-visualising tasks within your CRM or ERP system.
A Bespoke Customer Relationship Management (CRM) system is software designed and built specifically to meet your business’s unique needs. Unlike off-the-shelf CRM systems, a bespoke solution isn’t constrained by generic features. It integrates with your existing workflows, captures the data most important to you, and automates tasks to streamline your customer interactions.
A Bespoke Enterprise Resource Planning (ERP) system is a centralised platform that integrates and streamlines all your core business operations. Imagine centralised human resources, inventory management, and customer service all working together, eliminating data silos and communication gaps.
Discover the transformative impact of SeriouslyRAD’s custom software through our success stories. These testimonials and case studies highlight the innovation and efficiency we bring to every project, showcasing real results and the power of partnership.
SeriouslyRAD exceeded our expectations. Their bespoke software solution not only solved our immediate challenges but also drove significant improvements in our overall efficiency. A game-changer for our business.
Matthew Cunliffe Director![]()
Our proven process ensures we deliver a system that aligns with your unique goals and streamlines your operations.
We begin with an informal chat to gain insight into your business, current workflows, and any challenges you face. We’ll discuss your specific CRM or ERP needs, desired functionalities, and how the system should integrate with your existing infrastructure.
These insights from the discovery meeting lay the groundwork for a detailed blueprint outlining user roles, functionalities, data flows, integrations, and reporting capabilities. We collaborate with you to ensure the blueprint meets your requirements and aligns with your vision.
Once we have finalised the blueprint, we work closely with you throughout the development phase. We incorporate feedback through refinement cycles, ensuring the system aligns with your vision. We keep you informed and involved with regular progress updates, demos, and rigorous testing. Upon completion, we collaborate with you to create a launch strategy, which includes data migration (if applicable) and user training. Our ongoing maintenance and support services will ensure that your CRM or ERP system continuously meets your evolving business needs.
Please see the most frequently asked questions regarding our CRM or ERP development; if we don’t answer your question below, please email us at [email protected].
While both CRM and ERP systems improve business processes, they have distinct focuses:
CRM Systems prioritise customer interactions, managing leads, sales pipelines, and customer service activities.
ERP Systems focus on internal business operations, integrating departments like finance, inventory, manufacturing, and human resources.
A CRM system helps you build stronger customer relationships, while an ERP system helps you operate your business more efficiently. However, bespoke solutions can often bridge the gap, offering functionalities from both areas to create a comprehensive system tailored to your needs.
The development timeframe for a Bespoke CRM or ERP system depends on the complexity of the build. Understanding your specific requirements makes it easier to provide an exact timeline. However, we can provide a more accurate estimate based on your needs during the initial consultation. Our SeriouslyRAD® Framework streamlines development, enabling us to deliver bespoke systems faster than traditional development methods.
The cost of a Bespoke CRM or ERP system typically includes an initial consultation to gain insight into your business processes and requirements, a needs analysis to determine the features and functionalities needed, system design, development, testing, launch support, and user training.
At Seriously RAD, we offer transparent pricing with fixed-cost options to provide peace of mind to our clients.
We also offer ongoing maintenance and support plans to ensure your system stays up-to-date and adapts to your evolving needs. These plans are designed to address any issues that may arise and keep your system running smoothly over time.
Evolve Your Processes
Contact us today to discuss how our bespoke CRM and ERP development can help your business.